Support

TV Tracker

Email support@tvtracker.online and describe what happened. Telling us the app version — it is at the bottom of Settings — usually saves a round trip.

Common questions

Do I need a Trakt account?

No. Trakt is optional. You can search for shows and track them without one. If you do have a Trakt account, you can import your history and keep Trakt updated automatically.

I already track shows elsewhere

Settings → Import from a file takes an IMDb CSV export, a TV Time export, or most CSVs with a title column. A TV Time export brings your watch history too; a CSV can only bring the shows, because that is all it records.

Can two people share?

Yes. Settings → Watch together → create an invite code, and the other person enters it. You will each see what the other is up to on shows you both track. Either of you can unlink at any time.

How do I cancel?

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → TV Tracker. Cancelling there stops the renewal; you keep access until the period you paid for ends.

Delete my account

Settings → TV Tracker account → Delete account. It is immediate and permanent. If you cannot get into the app, email us from the address you signed up with.

Something is wrong with an episode or air date

Show data comes from TVMaze, which is community-maintained. If an air date or episode is wrong there, correcting it at tvmaze.com fixes it for everyone, including us — usually within a day.